What is virtual nursing care?

Virtual nursing care allows you to consult with a registered nurse via video call from your home. It covers medication management, health education, and disease management. We use Remote Patient Monitoring Kits from CloudDx to monitor blood pressure, oxygen saturation, temperature and heart rate. Results are sent transmitted wirelessly via bluetooth to their dashboards where it is transmitted instantly to our staff.

How does mobile wound care work?

Our mobile wound care brings a nurse to your home for professional wound assessment, cleaning, dressing changes, and ongoing management. We use AI for hi-resolution photos to assess and monitor wounds. You can take a picture and upload it via Jane if we haven’t visited yet. This will allow our nurse to develop a treatment plan before even seeing you.

How do you provide wound care if you are virtual only?

If you require wound care your referring clinician will indicate that on the referral form. When we receive the form, we will immediately order a Wound Kit for you that includes common dressings. We will provide guided dressing changes – our registered staff will supervise via a secure Jane video link. Our goal is to help you or your loved ones gain the skills and confidence to help you get back to the life you deserve. Our field staff will begin in-home visits starting September 1st, 2026.

Are your nurses certified?

Yes, all our nurses are fully certified and licensed professionals with extensive experience in virtual care and mobile wound management. You may click the Find a Nurse button beside each of our nurses to see their fitness to practice on the CNO website.

Do you accept insurance?

Yes. We are registered with ProviderConnect and Medavie Blue Cross to provide direct billing to your private insurance. Clients will need cover any costs not covered by private insurance. We require a credit card on file upon registration in the event that your insurance only cover a portion of the payment.

*Please note that Medavie Blue Cross direct billing is currently pending due to a backlog in their registration systems*

What payment options do you have?

We bill insurance directly. If you choose to pay first and submit claims later, we accept credit card and e-transfer. E-transfer instructions are provided after booking our services.

How do I book a service?

You can easily book your Initial Assessment directly through our website by selecting BOOK NOW. Treatment plan will be decided by either specific plan referrals, or a custom treatment plan will be selected.