Welcome to TrustyTriage. We provide professional, un-waitlisted, nurse-led clinical screening, mobile treatments, and health advocacy across Southwestern Ontario. Our services are open Ontario-Wide to all individuals and families (18 years and up), with specialized frameworks designed to support “Orphan Clients” currently navigating the health system without a primary family physician.
Please Note: TrustyTriage is a non-acute, non-emergency service line. For all acute or life-threatening concerns, please dial emergency services immediately or proceed to your nearest emergency room.
Advanced Mobile In-Home Nursing Dispatches:
- Sterile Wound Care & Dressing Management: Advanced tracking and management of surgical incisions, diabetic wounds, pressure injuries, skin tears, and non-healing wounds.
- Compression Therapy: Professional measurement, baseline monitoring, and application of specialized compression wraps for chronic venous insufficiency and lower-limb edema.
- Exudate & Bioburden Control: Application of advanced specialty dressings designed to stall bacteria and accelerate healing.
- Physical Health Assessments: In-home monitoring of vital signs, lung sounds, circulation checks, and medication safety reviews.
- In-home dispatch availability: Daily until 7:00 pm (excluding holidays).
On-Demand Non-Acute Text Screening & Wellness Tracking
Direct digital access to our nursing desk, managed exclusively by our Director of Clinical Operations.
- Non-Acute Care Navigation: Secure, text-based screening via our private portal to help families evaluate non-emergency health questions, track symptoms, and map out recovery paths.
Professional Family Health Navigation & Advocacy.
Experienced clinical representation to guide your family through complex medical transitions.
- Hospital Discharge Continuity: Deconstructing complex post-operative hospital paperwork, translating clinical jargon, and verifying that discharge instructions are safely implemented at home.
- Physician & Specialist Care Coordination: Create clinical summaries of care to ensure your family doctor or specialist has accurate real-time date for your next appointment.
- Care Transition Mapping: Providing dedicated care coordination, preventative triage, and clinical resource mapping to help families smoothly transition between hospital, home care, and retirement care lines.
Real-Time Insurance Direct Billing: We eliminate upfront out-of-pocket financial strain by providing direct electronic claims submission to major insurers.